Insurance Policies
![Customer service agent smiling.](/-/media/caasco/insurance/existing-customers/travel/2c--customer-service-agent-smiling.jpg?h=260&iar=0&w=475&hash=22153DC601D211022CA43458D94A5D01)
CAA Assistance.1
Whether you need emergency medical assistance or have a question about your policy, we’ll provide professional, caring support. Because when the unexpected happens, wherever you are, we’ll be there to help.
For immediate claims assistance:
In Canada and mainland U.S.A.:
1‑888‑493‑0161
By email:
orionassistance@globalexcel.com
Collect from anywhere else call:
1‑519‑988‑7044
For general policy inquiries:
1‑800‑437‑8541
Ensure you have your policy number or Declaration Page with you at all times while travelling.
![Phone](/-/media/core/icons-playbook/png/icons--phone.png?h=40&iar=0&w=40&hash=D820C64C47E4BB1EF3B99067513CE796)
Time to renew your CAA Travel Insurance2 policy.
If you have a CAA Multi-Trip Medical Plan3 or a Multi-Trip Vacation Package Plan4, it might be upcoming up for expiry. Go online to renew your coverage today.
Renew My Plan![Policy document](/-/media/core/icons-playbook/png/icons--policy-document.png?h=40&iar=0&w=40&hash=9FA6DF94F55FAC41C475FFABAF41A867)
Travel insurance policy guide.
Learn more about eligibility, summary of available plans, general conditions, general exclusions and more. View Policy Guide