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Existing Customers

Insurance Policies

Make a change to my policy.

Access the Pets Plus Us customer portal to make changes to your existing policy.

Go to Portal

Make a pet insurance claim.

Find out what steps you need to take to file a claim. We are here to help every step of the way.

Go to Claims Page

Resources.

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Complaint handling policy

© 2022 All rights reserved. Pets Plus Us Pet Insurance policies are underwritten by Northbridge General Insurance Corporation, distributed by PTZ Insurance Services Ltd. & Société d'Assurances Collectives (Sodaco) Inc. in Quebec. Pets Plus Us Pet Insurance is available in all provinces and territories. Pets Plus Us®, Pets Plus & Design and related words and logos are trademarks and the property of PTZ Insurance Services Ltd. For Terms and Conditions, click here.