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CAA South Central Ontario has a long-standing history as an innovative leader committed to meeting and exceeding the needs of Canada's motoring and travelling public.
CAA South Central Ontario exists to enrich the quality of life of our Members by providing peace of mind, fulfillment and value through automotive, travel, insurance and associated products and services.
Our Products and Services
Our Vision
CAA South Central Ontario will be the leading Membership organization in Canada by delivering first class quality service, unparalleled member satisfaction and profitable growth.
Our Mission
CAA South Central Ontario is a trusted Member-driven organization that delivers quality automotive, travel, insurance and advocacy services providing peace of mind, safety and value.
Our Culture Statement
As an employer, CAA South Central Ontario will continue to inspire our employees to focus on exceeding Members' expectations in an organization that is fair, respectful and enjoyable to work for and that allows for personal growth.
Customer Relationships
We respect and honour our customers and invest time, effort and money in strengthening customer relationships. We believe our foremost responsibility is to continually understand and anticipate the needs of our customers and deliver leading-edge solutions that will delight customers and make Membership irresistible.
Trust
We believe that trust-based relationships with our customers, employees and business partners are critical to sustained organizational success. We serve our customers and employees competently and ethically and keep our promises. All decisions are guided by the principles of excellence, fairness and integrity and we work hard to ensure open, honest and ongoing communication.
Innovation & Change
We embrace change with optimism and competency and empower ourselves to create value and excellence for our customers. We commit to learning and to looking for input on how we can do something better. We dare to take risks by challenging the status quo and continually asking why, why not and what if?
Accountability
We each have a stake in this organization in which we invest our lives. We understand and accept our responsibilities and are accountable for our actions and for meeting our goals with integrity and fiscal responsibility. We lead by personal example and provide our people with the appropriate resources, training and authority. We accept that leadership is the responsibility of every employee.
Our People
CAA South Central Ontario employees are committed to servicing Members and providing exceptional customer service. CAA recognizes learning as a culture and offers ongoing educational and skill-improving opportunities. CAA South Central Ontario offers a vast range of career opportunities.
We're Here For You
Service is the hallmark of CAA. We know our leadership position depends on quality, dependability, innovation and accessibility.
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CAA Travel Stores
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Member Care Centre:
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Emergency Road Service:
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- 1-800-CAA-HELP (1-800-222-4357)
- GTA: 416-222-5222
- Cell Phones: *CAA (*222)
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Member Sales:
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